Testimonials & Feedback

If you also have some feedback you'd like to share about your experience of dealing with us, we'd be delighted to hear from you. To leave feedback, please click here.

Here's the last 1000 responses...

13/10/2020 Very prompt efficient service, very pleasing. Paul S
10/10/2020 First purchase - and very easy it was through the web site, dont think I need to go anywhere else for filament! P.s. the blue velvet looks great. All the best. Marc T
23/09/2020 Very helpful on-line assistance. Identified what i needed and provided all requested information. Your prices are excellent and have saved me a small fortune. Will be using you again should i need a repeat order. Best Regards Richard Hogan, Thailand. Richard H
21/09/2020 Very helpful contact and great service S W
14/09/2020 arrived a lot sooner than I had expected Robert H
11/09/2020 Worked great on my Creality CR-10 V2, no problems, would use again! Gregory H
02/09/2020 easy website to navigate competitive prices and very quick delivery Willie M
02/09/2020 I love your filament it prints smoothly and the finish is superb. Owen J
11/08/2020 Always great service and products! Morag J
31/07/2020 You are an excellent firm. One thing that I particularly like is that your are prepared to do little orders like mine- just little short lengths by the metre. Please keep on doing that. JOHN R
23/07/2020 Great experiance, good website detailed products exactly what i needed. Quality product. Adrian
01/07/2020 Extremely quick delivery. And a better product more reasonably priced than competitors of inferior stuff. OZONE C
30/06/2020 Ronald L
23/06/2020 Great prices, good quick delivery and excellent product! Thank-you Altec B A
17/06/2020 Excellent service leonard l
16/06/2020 Nick L
28/05/2020 My second purchase. First was via an intermediary (Amazon UK), second was direct. Quick service both times. David B
28/05/2020 Paul C
28/05/2020 Desmond A
26/05/2020 well priced filament, excellent service team cant recommend enough andy e
04/05/2020 Having previously used generic unbranded PLA, I have been very impressed with your PLA. Fine details are much sharper and stronger. A definite 10/10 and I will certainly buy more of your product in the future. Mr R
02/05/2020 Thank you to Neil who helped me on the live chat on Thursday. Even when I messed up my order! He spotted it and fixed it. Matera arrived next day as planned. The guy ran test prints last night and was very pleased with results on the NHS visor parts. He is running them flat out now. I will likley be ordering again for other team members printing visor parts. Thank you Phil. Philip P
26/04/2020 Order came when promised and the filament was high quality and has worked perfectly with my printer Jansen B
25/04/2020 great service and very helpful patrick b
05/04/2020 Absolutely fantastic filament, been able to produce some really nice prints so far! Was disappointed not to receive some other coloured samples but my request may have been placed in the wrong section! Thank you again and I will be back Adam b
02/04/2020 Kirsty L
25/03/2020 Tubing arrived on schedule and was installed on time and proving a successful application . Many thanks for the excellent turn round time. Cheers Stephen Lindsey K
13/03/2020 My previous source for PLA filament was Faberdashery, but as they are no longer in existence I needed to find a new supplier. You were recommended by a 3D printing friend, and I was pleased to see that you had some very similar colours to Faberdashery as I needed in the first instance to find as close a replacement as possible to their Village Green, and Im pleased to say that your Green Grass colour is definitely that. The ordering process, communication, speed of delivery and, most importantly, the way the material prints has all been first class. I will be ordering again soon! Stephen C
02/03/2020 Martyn F
02/03/2020 Great filament. Jack B
24/02/2020 No negatives yet, I truly like the full information on the reel speed, temperature of filament and bed. Paul H
13/02/2020 Seems to print well and I appreciate the resealable bag they are shipped in. R. G
12/02/2020 Very simple ordering process, and great service. Peter S
31/01/2020 We’re currently printing a pump and its working really well. Thanks for all your help, we’ll definitely be in touch and order more items from you. Rhiannon R
27/01/2020 Simon E
25/01/2020 Thomas P
23/01/2020 Chris H
21/01/2020 Tom P
21/01/2020 Neil has been a great help and gave me the opportunity to sample the product before purchasing. He has also helped answer details questions about the product. Overall very happy Chris H
21/01/2020 Really good first experience with top quality filament. Daniel T
17/01/2020 Daniel E
14/01/2020 Larger reels would be a nice addition and being able to buy a ready made master spool would be good - I only print in PLA and am not sure a PLA master spool would work. All round very good - I wil be back for more filament. Adam F
09/01/2020 This was my first order from you, I was very impressed. I have bought a lot of filament over the years but this was the first time i had a QR code where I could check the quality of the filament to make sure its thickness is uniform. Having printed with it already I have to say it is very good quality filament and really did print wonderfully. The only thing I would say is perhaps have the option for bigger spools as well for long print runs but that is just me as i like to always have spare on the end I would be interested in trying some PETG when you release it as well. I have to admit that being able to buy from a British company was a big driver to putting the order in due to supporting the British Economy and environmentally shipping from part of the UK vs shipping from across the planet has to be better. Speaking environmentally the fact that you sell your filament as masterspool refills as well is interesting because again it lowers the environmental footprint.. Hopefully this will be the first of many orders Sam E
03/01/2020 Very pleased. Keith C
03/01/2020 Great communication CHRIS
11/12/2019 Very happy with the prompt delivery thank you. PLA filament prints well, so happy with the product. I mainly use PETG and would be interested if you could supply. Simon R
26/11/2019 Pattama N
12/11/2019 Peter D
12/11/2019 I have used this supplier over the last few years for niche requirements - excellent products and fast delivery Maj J
11/11/2019 Excellent process and fast delivery Thomas G
28/08/2019 John R
14/08/2019 A1 ist class Graham m
08/08/2019 Sharon S
11/07/2019 Very fast service and delivery ! SWISS T
14/06/2019 Very happy with the service provided, thank you. Imo c
04/06/2019 Paul T
04/04/2019 c m
26/03/2019 Easy to place order, quick delivery and please that I could order from Altec as I only required smaller quantity Mrs L
22/03/2019 Made inquiry regarding, O rings, received very helpful info, save an expensive unit being shelved, and its up and running again. Terry J
21/03/2019 Hydra P
12/03/2019 C G
12/02/2019 Paul G
22/01/2019 Hello I am very satisfied with the product. There was no error in the order and delivery times are short. Nedeljkovic D
22/01/2019 S A
08/01/2019 S J
08/01/2019 Everything was perfect. Communication, offering, shipping and handling. A+ services! Will for sure order again. Andrei G
16/10/2018 Keith E
25/09/2018 Everything was fine. Antony C
12/09/2018 Michael H
05/09/2018 Stuart C
20/08/2018 ABU T
06/07/2018 Alex C
27/06/2018 Murray H
06/04/2018 Thøger O
08/09/2017 Clear, easily navigated web page. Clear, concise product description. Simple to order prompt and accurate delivery. Thanks Robert J
31/05/2017 Thank you ! Great service. Petr
23/01/2017 one of the things I really like aboutt buying things from you people is that you will do such small orders - see Im an amateur inventor and its always small amounts that I am wanting. Also where else would you find such interesting polymers all under one roof. J R
04/09/2016 Great service, object as described, verry fast shipping, thanks. Gunther P
04/07/2016 very fast delivery. p j
15/05/2016 Fast return and helpful staff JT C
11/05/2016 Excellent service G R
06/01/2016 good reliable company, Ive used them a few times, and will again. dave mr d
05/01/2016 Im a private customer. Excellent website, easy to understand.You dealt with my small order very fast. Many thanks. AJK F
26/05/2015 It does what it says on the tin! R
16/02/2015 fast easy and good quality S T
23/01/2015 The service was very good and delivery good as well. Thanks, S.A.
19/01/2015 I was impressed with the speed with which the tubing arrived after I placed the order.
10/11/2014 Quality products, great customer service and super fast delivery! K B
29/10/2014 Delivery time was much faster than the two weeks A. K
28/10/2014 I personally dont use the product, just order it for other people. Easy to order and delivery is fast - just what needed Andrew C
21/10/2014 Perfect service and a good value product l m
30/07/2014 Excellent all round service
30/06/2014 The order arrived in good time Hannah and it was what I ordered. Thank you! MR G
18/06/2014 It is very refreshing to have a website that allows a quote to be calculated and provided immediately. Too many suppliers of scientific equipment take several days just to quote a price before an order has been made. Based on this alone, I will be happy to order from yourselves as a first point of contact. N R
16/06/2014 Gerry happy thanks A d
09/06/2014 very good alrond Nicholas D
14/05/2014 the O-rings were ordered for my husband, he is using them for tyres on a match stick model he is making of a 1932 Ford Truck He has previously used your O-rings on a Silver Ghost Rolls Royce. Our son ordered them for him, they have more than uses than you can imagine!!! Mrs C
27/03/2014 Ordering was straight forward with no worries - good communication too. The delivery was quick and the items arrived well packaged. Thank you! Mr C
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